Payment Policy

Last updated: 15-Aug-2023

Thank you for choosing https://www.valleyhandicraft.in/. This Payment Policy outlines the payment methods, terms, and related information for your purchases on our platform.

Accepted Payment Methods: We accept the following payment methods for orders placed on our website:

1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
2. PayPal: You can also pay using your PayPal account.
3. Bank Transfers: Bank transfer options are available for select regions. Please contact us for more information.

Currency: All transactions are processed in Indian rupees, unless otherwise specified during checkout. If you are located outside the Indian Rupees zone, your payment will be converted to your local currency at prevailing exchange rates. Please note that exchange rates may vary and additional fees may apply based on your bank's policies.

Payment Security: We prioritize the security of your payment information. Our website employs industry-standard encryption to protect your personal and payment data during the checkout process.

Order Confirmation: Upon successful payment, you will receive an order confirmation email containing details of your purchase. Please retain this email for your records.

Order Cancellation: Orders can be canceled within [cancellation period] from the time of purchase. If you wish to cancel an order after this period, please contact us immediately. Keep in mind that orders for customized products may not be eligible for cancellation once production has started.

Refund and Return Policy: For information on refunds, returns, and our general policy on these matters, please refer to our Refund and Return Policy Page.

Payment Errors: In the event of a payment error, such as a duplicate payment or an incorrect charge, please contact our customer support team as soon as possible. We will work to resolve the issue promptly.

Chargebacks and Disputes: If you believe a charge on your account is unauthorized or inaccurate, please contact us before filing a chargeback or dispute with your payment provider. We are committed to resolving any issues you may encounter.

Payment Confirmation: Payment confirmation and order processing may take a short period of time. If you experience any delays or issues, please reach out to our customer support team for assistance.

Contact Us: If you have any questions or concerns regarding payments, please don't hesitate to contact our customer support team.